Ice Dragons are fierce predators who hunt using their extremely cold breath. The breath of an ice dragon can freeze its prey solid in seconds. The body of an ice dragon is so cold that icicles will form along its skin no matter the outside temperature.

Dragons are highly-intelligent reptilian creatures that—from a human perspective, at least—appear to live forever. Many different varieties of dragon exist, each with their own unique qualities, habitats, and behavior. Adolescence in dragons is usually marked by the growth of a hatchling’s wings, although not all breeds of dragons grow wings and some breeds have other traits that indicate the beginning of maturation. In Galsreim, dragons and humans coexist peacefully.

I Can't Believe My Ice has been called "snide", "caustic", "judgmental", "recalcitrant", and "uncooperative", and those are just the terms he heard last week. He focuses on what's important to him: guarding Asocheng's north gate, keeping the fifth relic safe from the townspeople and vice versa, and driving away any Anomalies that wander over from Papa's Domain. Outside those, he believes he's responsible for nothing else and has little time for concerns like sopping up melted ice or disposing of mislaid body parts. I Can't Believe My Ice has no qualms about roughing up do-gooder travelers and nosy youngsters if they stand in his way. The complaints sent to his agency about his disposition outnumber the complaints sent to the agency about anything else combined. The response from the agency is almost always something along the lines of, "I Can't Believe My Ice is the best in the business at keeping Asocheng safe. He is an ice dragon, not a nice dragon".